In organization you might need to hide a mailbox from the GAL for some reason.
For this procedure you may use Exchange Admin Center or the Exchange Management Shell.
Hide mailbox using the Exchange Admin Center:
Select Recipients - Mailboxes
Click edit on the mailbox where you want to hide from the GAL.
On the properties page for the user, ensure you are on the General tab/page
Select option "Hide from address lists" then click Save button.
Select option "Hide from address lists" then click Save button.
Hide mailbox using the Exchange Management Shell:
Set-Mailbox -Identity <UserName> -HiddenFromAddressListsEnabled $true
To show mailbox using the Exchange Management Shell:
Set-Mailbox -Identity <UserName> -HiddenFromAddressListsEnabled $false
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